Sytex - en

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Integration Type

The OZmap-Sytex integration is of the Passive-Direct type.

Description

Sytex is a platform for managing technology deployment and maintenance activities, which streamlines the management of processes and fieldwork.

The integration with OZmap is based on a query performed once a day on the OZmap boxes to synchronize these boxes in Sytex.

Functionality Summary

Functionalities

Below are the functionalities described in the summary to help you understand how the synchronization flow works.

Box Synchronization

The box synchronization process occurs as follows:

• Once a day, at 9 PM, a query is performed in OZmap to obtain information about all boxes that are not in the 'In project' deployment status.

• After the query, a verification is performed in Sytex to determine which boxes need to be updated or created.

  • Sytex checks each box found in OZmap by name, verifying if a box with the same name exists in Sytex.

    • If it doesn't exist, the OZmap box is created in Sytex;

    • If it exists, the Sytex box is updated with the latest data from the OZmap box.

• In Sytex, OZmap boxes are created as Network Elements (EdR), with their name, type, and coordinates filled in and updated with the data obtained from OZmap.

• Additionally, in Sytex, each box represents a location point, where a technician who needs to perform a task in Sytex can assign a new activity to it, such as a deployment/maintenance form, for example.

Access Data

Access data required for operations performed by the integrator are:

Learn more about how to configure this data by contacting Sytex support.

OZmap

IP Allowlist

If the OZmap server is in an ON-Premises environment, it is necessary to allow the IP of the server where Sytex is located in the firewalls to access ports 80 and 9994 in the OZmap environment.

If your server is hosted by OZmap, these ports will already be open for the integrator

Questionnaire